

I contacted Bruce after getting myself into a bit of a mess with a half-finished website and an urgent need to change to a new email address. Bruce was brilliant to work with: very friendly, quick to understand what I needed, skillful, and incredibly patient with my lack of technical know-how. I’d highly recommend his services!Jessica Chance, Therapist
Services Offered
Web support is something I offer to all types of clients. Whether you are a grizzled veteran working in digital marketing or whether the mere thought of websites has you running for the hills.

WordPress training
Giving you confidence, independence and autonomy over the way you edit your website

Troubleshooting Issues
Slider not working? Funky-looking layout? I’ll look under the hood and put things back into shape.

Website maintenance
With prior arrangement, I can regularly check in, test, and be at hand for security alerts and patches.

Staff tuition
Getting your whole team acquainted with everything from content strategy and SEO to website security

Hosting and domain issues
Whether your server’s playing up or you need help unpicking DNS issues, I can act as a fixer and a liaison with your service providers.

Website transfer
I offer a migration service that covers hosting, domain names and your email inboxes. This ensures everything stays intact and you preserve your sanity.

Website auditing
A deep dive into the nitty gritty of your website, from performance and SEO improvements to functionality, accessibility, and possible security weaknesses.

At arm's reach!
I’ve been in this gig for over 15 years and I’m not going anywhere; you can rely on me to be available as and when needed.

WordPress training
Giving you confidence, independence and autonomy over the way you edit your website

Troubleshooting Issues
Slider not working? Funky-looking layout? I’ll look under the hood and put things back into shape.

Website maintenance
With prior arrangement, I can regularly check in, test, and be at hand for security alerts and patches.

Staff tuition
Getting your whole team acquainted with everything from content strategy and SEO to website security

Hosting and domain issues
Whether your server’s playing up or you need help unpicking DNS issues, I can act as a fixer and a liaison with your service providers.

Website transfer
I offer a migration service that covers hosting, domain names and your email inboxes. This ensures everything stays intact and you preserve your sanity.

Website auditing
A deep dive into the nitty gritty of your website, from performance and SEO improvements to functionality, accessibility, and possible security weaknesses.

At arm's reach!
I’ve been in this gig for over 15 years and I’m not going anywhere; you can rely on me to be available as and when needed.
Benefits

Remote tuition
Zoom/Teams/Meet sessions can be arranged at your convenience. I am happy to do calls, video chats or instant messaging – whichever you’re most comfortable with.

One-to-one sessions
If you live locally, we can arrange face-to-face website and WordPress training in Norwich. I am happy to visit your place of work, welcome you to my office or meet in the city centre over a coffee.

Retainer support
With a retainer agreement, I can be on call for any structural changes, adjustments or fixes to your website. These may vary from seasonal overhauls to prearranged, regular updates that keep your online presence active throughout the dry spells. Think of it like having an online handyman.

Written instructions
Products – whether a television or tin opener – come with instructions. Websites are no different. Should you need concise, written manuals on how to manage yourself online I will provide this – whether for a website I have made, a long-departed developer or on the server side of things.

Malware removal
I’ve worked on WordPress websites for years. In that time I’ve inherited old ones, new ones, quick ones and clunky ones. Invariably, that means dealing with cluttered plugins, bloated databases and, occasionally, fixing hacked websites. Whether your site needs performance improvements or malware removal, I’ve got you covered.

Strategy & marketing
We can discuss your business’s needs and resources, from which we will draw up plans for future growth. I will take into consideration the site’s SEO status, social media and brand image, assembling them as one to give you focused goals to bring in new visitors and customers. Leading from this, I will research and write copy for your chosen profession, taking your site beyond a mere page of business.


Did you know?
If I had a pound for every time I’ve been described as “unflappable”, I’d have several pounds. Find out why today.


Start today
Once I’ve understood the scope of the project, I’ll write up a detailed proposal for your consideration. This will include projected costs, milestones and any support you need.
On that note
Some related articles for you to peruse that cover the type of support I’ve offered in the past. There are innumerable other issues I’ve dealt with, but since you are here, why not catch up on these…

Got malware? How to fix, clean and secure a hacked WordPress website
A hacked website is no laughing matter. From top to bottom, let's look at how to remove malicious scripts from your website.

Solved: W3 Total Cache 500 Error When Updating Posts/Pages/Options
Bad day? Getting an "Uncaught Exception Unknown Engine" crash when you update WordPress? You're not the only one. Here's a (potential) way to fix it.

Tips To Improve Your Website Speed
Every nugget of time counts - speed up your website with these page speed tips. We'll look at optimising your images, website caching, hosting options and setting up a CDN.

Get a quote
From websites and email migration to photo editing, I'm all ears for your next project. Drop me a message through the form below and I’ll get back to you ASAP. Alternatively write me an email or call me on 01603951479.
